1 - We Install
We install and configure RITIM NMS as per your environment i.e. Network, Switches, Routers, Servers, Services, Operating systems and any other Device you want to monitor.
2- Once Done
Once configured we will monitor your infrastructure and send alerts on all vital events to your technical staff by email within 60 seconds of that event with detailed report to the management at the end of the day.
3 - Immediately respond
IT Staff may immediately respond to alerts (if required) by investigating and resolving the event before it converts into downtime.
4 - Daily report
A daily report on infrastructure and services up time, detailed upto minute is emailed to higher management for their examination, which depict individual SLA.